Hi! We are here to help. :)

Feel free to leave us a message and we will do everything we can to assist you.

Or please check out our FAQs below for a faster answer.

Operating Hours (PST)
Mon - Fri
9:00 am - 5:00 pm
Sat 12:00 pm -5:00 pm
Sun Closed

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@wearbaskbody

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Frequently asked questions

What is your return policy?

We are happy to take unworn returns up to 30 days after your order is delivered. Please reach out to michelle@wearbaskbody.com for a return label and we will e-mail it to you. If you are looking for a different size, we will gladly exchange!

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

I have questions about my order. Who can I contact?

Feel free to leave us a secured message on our contact us page or please reach out to michelle@wearbaskbody.com and we will get back to you as soon as possible.

Why did I not receive an order confirmation yet?

Please double check that the email address you provided is correct. Order confirmations may take up to 24-48 hours to appear in your inbox.Sometimes these confirmations can also end up in your junk mail depending on your email settings, so please check your spam as well.

How long does it take to ship my order?

Processing Time: 1-2 business days
Shipping Time: 3-5 business days via UPS Priority Mail for US orders. International shipping may vary.

Can I just pick up my order?

Unfortunately, we currently do not have a physical location for order pickups right now. Everything will be sent through the mail.

My product is damaged upon arrival, what do I do?

If you received a damaged or incorrect product different from what you ordered, please reach out to us within 48 hours upon receiving the package at michelle@wearbaskbody.com. Please include your order number and photos of the damaged items. Once return is approved we will provide you a return shipping label along with a full refund or exchange for the same product.